Frequently asked questions

Below is a list of Frequently Asked Questions related to travelling to China. Throughout this section you will find useful links that will further assist you with your queries.

Q. Why choose letsdoChina.com?
Q. Can I make my own arrangements?
Q. Can you make our travel arrangements cheaper?
Q. Do LetsdoChina.com print a brochure?
Q. Can LetsdoChina.com arrange Travel Packages to China for someone who does not live in Australia?
Q. Can I alter a Travel Package I have seen on your web site?
Q. I’ve noticed you’ve included most meals but not all. Why is this?
Q. Can LetsdoChina.com arrange Travel Insurance?
Q. I’ve heard that there have been some changes regarding luggage on aircraft – what are the changes?
Q. I’ve noticed that some of your Special Interest and M.I.C.E. products don’t list prices, why not?

 

Q. Why choose LetsdoChina.com?

A. We are a professional company that doesn’t cut corners or compromise on quality. We know there’s no substitute for experience and that’s why we only employ nationally-accredited tour guides and transport staff who are highly skilled and expertly trained. Beware of travel operators who offer seemingly cheap travel deals as you may be in the hands of operators who are not properly trained or accredited - and in many cases uninsured. Remember the old saying - “You get what you pay for”. LetsdoChina.com strongly recommend you verify the credentials of any company you consider booking travel with - no matter what country you are going to. Reputable operators prominently display their full contact details and industry accreditations on their websites - this information can be verified with industry and Government authorities for complete piece of mind. LetsdoChina.com place you in reputable Hotels that are centrally located and we provide you with quality meals, meaningful itineraries and options galore. We really want you to have a fantastic oriental experience.

Q. Can I make my own arrangements to travel China?

A. You can, but China is a large country where local knowledge is highly recommended.  We’ve met many disgruntled DIY travellers who have wasted time, extra hotel nights and money by trying to organise travel the DIY way. By travelling with experienced guides and drivers we maximise your enjoyment and value for money. Our highly-trained tour staff know the most direct routes and take the hassle out of planning and organising - which saves you time, energy and money. When it's meal time, you're taken to reputable restaurants that serve tasty and hygienically prepared food. Our staff also know where the best comfort stops are which can also take the stress out of your holiday.

Q. Can you make our travel arrangements cheaper?

A. Yes we can - have you seen our China Travel Deals page? We've listed some join-in tours based on set travel dates. Another way of reducing your costs would be to avoid travelling during peak seasons and Chinese holiday periods. The next way of lowering your costs would be to ask us to include hotels of a lesser standard or to remove some of your included tour content.

Q. Do LetsdoChina.com print a brochure?

A. No, although you can download many of our tour itinerary factsheets in PDF files from this web site. We specialize in tailor-made tours so the suggested tours we offer on our web site often form the basis of a tour thats tailored to suit your needs. We are also mindful of the environment and are trying to minimise our carbon footprint. Itineraries and exchange rates also often vary over time, so we believe it is more responsible and efficient to portray our website as an electronic brochure that can be readily updated.

Q. Can LetsdoChina.com arrange Travel Packages to China for someone who does not live in Australia?

A. Definitely. Through our online facility you are able to view our products and services and make enquiries and bookings. If your departure city is not within Australia, you will need to organise your return international flights & visas from your country of origin. We can arrange everything else once you arrive in China or Hong Kong.

Q. Can I alter a Travel Package I have seen on your web site?

A. Absolutely, we are very flexible and committed to satisfying the needs of our clients. Pretty much everything we offer (except our China Travel Deal join-in tours) can be tailored to suit your needs - this is our speciality and point of difference.

Q. I’ve noticed you’ve included most meals but not all. Why is this?

A. Many travellers have told us they like to venture out and sample local restaurants or even have a hotel meal occasionally. We try to include at least one signature dinner that depicts the food of a particular city or area – for example the world-famous Peking Duck in Beijing. Of course if you prefer us to organise all of your meals, we can – the choice is yours. Breakfast these days is usually included in accommodation costs by hotels. We often organise lunch for you during your day tours and arrange ahead with preferred restaurants so that you receive a priority service. The benefit of this is to minimise waiting time so we can get you on your way in a timely fashion to maximise the remainder of your day for touring & shopping.

Q. Can LetsdoChina.com arrange Travel Insurance?

A. Yes. We are authorised and accredited to arrange Travel Insurance for any part of the world. To find out who is elligible and why you should be insured, go to our dedicated Travel Insurance page where you can also obtain a quick quote and purchase your Travel Insurance cover online.

Q. I’ve heard that there have been some changes regarding luggage on aircraft – what are the changes?

A. Yes, due to certain world events, Customs have reviewed and tightened the restrictions on what you may carry in your luggage. Many airlines have also become stricter with their excess baggage policies. For a comprehensive guide to Customs Regulations for both Australia and China, please visit our Customs Info page.

Q. I’ve noticed that some of your Special Interest and Events & MICE products don’t list prices, why is this?

A. Due to the nature of events being customised at every level, it's not possible to advertise set content or prices. As you would be aware, events have many variables that need to be fine-tuned over time. Rest assured we'll work with you to help plan the key logistics so that your clients are well provided for with reliable transport, comfortable accommodation and interesting activities.

 

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